- Important Security Alert -

Dear Concert Live Customer,

Please read this email carefully. It is not a spam email and we are not asking you to click any links or enter any information anywhere. We take customer data protection extremely seriously and take all precautions to protect all customer data. Unfortunately however, we have encountered a breach of security in our system, which may put some of your data at risk.

We can assure you your credit card information and banking details are not in jeopardy. We do not hold or store this information anywhere on our system. However, if you do use the same registered e-mail address and password you set up with Concert Live on any other sites (e.g. PayPal, Amazon, Facebook, Google Mail, etc.) you should take care to change your passwords on these sites immediately, as well as your Concert Live registered e-mail and password.

We have discovered that these details may have been accessed unlawfully and could be used to access these other accounts if the details are the same. If you have used the same e-mail address and password on any other accounts, please change these as a precaution.

We can assure you that we have taken all appropriate measures to firstly prevent and then rectify this issue, as well as to prevent any future breaches from occurring. We will continue to update you with any news we receive on this matter.

We are deeply sorry for any inconveniences this may cause you and hope this does not affect your relationship with Concert Live in the future, as we consider you a highly respected customer.

Kindest Regards,
Concert Live